Privacy & Cookie policy

Updated: April 2014

This privacy policy sets out how Publishers' Licensing Services (PLS, formerly Publishers Licensing Society) uses and protects any information that you provide when you use the PLS and PLS Account Manager (formerly PLSe) websites. If you provide any information by which you can be identified, it will only be used in accordance with this privacy statement.

PLS is committed to ensuring that your privacy is protected and endorses and adheres to the principles of data protection, as set out in the Data Protection Act 1998. Under this Act, we have a legal duty to make sure the information we hold about you is kept secure, and is accurate, adequate, relevant and not excessive.  You can find out more about the Data Protection Act on the Information Commissioner’s Office (ICO) website.

This privacy policy does not create any contractual or other legal rights.

We may occasionally change our privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes made to it.

Information we collect

We may collect the following information via PLSe:

- Name, job title and organisation you work for.
- Contact information including postal and email address.
- Demographic information such as postcode, preferences and interests.
- If you are a mandating publisher and have a PLSe account – information relevant to maintaining and updating that account.
What do we do with this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- For internal record keeping.
- To improve our services.
- To subscribe you to our electronic and print publications, if you have requested us to do so.
- We may periodically send promotional or informational emails about relevant news, events, publications and new services we offer to the email address(es) which you have provided.
- From time to time, we may also use your information to contact you for research or market research purposes. We may contact you by email, phone or mail. We may use the information to improve our websites. You are able to opt out of any of these areas.

Sharing your information with third parties

We will not share your personal information with third parties unless we have your express permission or are required by law to do so.

Links to external websites

Our website may contain links to other websites. Once you have used these links to leave our site, we cannot be responsible for the privacy and security of any information which you provide to the site you are visiting. Such sites are not governed by this privacy statement and you should look at the privacy statement applicable to the website in question.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online both by our internal staff and our external web developers.

Restricting or controlling use of your personal information

We may contact you from time to time to tell you about new services we provide or about PLS events. You have the right to ask us not to contact you in this way. and we will aim to provide a clear method for you to opt out of receiving this information.

If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to The Operations Team, 55-56 Russell Square, London WC!B 4HP or emailing us at

Your legal right to request details of information we hold about you

You may request details of personal information which we hold about you under the Data Protection Act 1998. An administration fee of £15 will be payable. If you would like a copy of the information held on you please write to:

The Data Controller
55-56 Russell Square
London WC!B 4HP

We will endeavour to send you this information as soon as we can, and within the legal maximum of 40 days.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address.


This website and related websites use cookies to track usage and to allow mandating publishers to log in and update their details in their PLSe account.

A cookie is a small file which asks permission to be placed on your computer's hard drive.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. This helps us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not us access to your computer or any information about you, other than the data you choose to share with us.

More information about cookies can be found at the website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to block cookies if you prefer. This may prevent you from taking full advantage of the website or logging or updating details on PLSe.