Code of Conduct

The purpose of this code

This Code of Conduct sets out the service levels publishers can expect of PLS when acting on their behalf in administering the voluntary collective licensing of their published material. It provides an overview of how PLS operates, the standards it adheres to, and the procedure for seeking redress if a publisher considers PLS has fallen short in any aspect of its dealings with the publisher, including failure to adhere to this Code of Conduct.

Nothing in this Code of Conduct is intended to limit or amend the terms on which PLS operates and which are set out more fully in the PLS General Terms and Conditions and the Distribution Charter.

This Code of Conduct incorporates the Principles for Collective Management Organisations’ Codes of Conduct endorsed by the British Copyright Council to the extent relevant to the operations of PLS. It also demonstrates that PLS  observes the mandatory requirements of the Collective Rights Management Directive and the Copyright (Regulation of Relevant Licensing Bodies) Regulations 2014.

About PLS
PLS enables the legal use of a range of publications* on behalf of publishers and administers copyright and related rights on a collective basis where it would not be efficient or cost effective for publishers to license individually. PLS undertakes to distribute all monies collected from collective licensing regularly, diligently and accurately to those publishers whose publications are used (see How we pay publishers in the following section).

* Where these are text based and excluding newspapers.